Last Updated: 25 September 2025
Shipping Policy
At JacketTreasures, we are committed to delivering your order promptly, securely, and transparently. Please read the following shipping terms carefully to ensure a smooth and satisfactory shopping experience.
1. Order Processing (Handling Time)
Standard Handling Time: 1 to 3 business days
Expedited (Flat Rate) Handling Time: 1 to 3 business days
Orders are processed Monday through Friday (excluding public holidays).
Once your order is shipped, a tracking number will be sent to your email.
Custom Orders
For custom or personalized jackets, please allow 7 to 14 business days for production.
2. Shipping Methods, Rates & Estimated Delivery Times
We offer the following shipping options:
A. Free Shipping (UK, USA, Canada, Australia Only)
Rate: FREE
Handling Time: 1 to 3 business days
Estimated Transit Time: 6 to 11 business days
Available for customers in the United Kingdom, United States, Canada, and Australia.
B. Flat Rate Expedited Shipping (Worldwide)
Rate: $32.00 (Flat Rate)
Handling Time: 1 to 3 business days
Estimated Transit Time: 4 business days
Delivered via premium carriers such as FedEx, DHL, UPS, or Skynet.
Note: Customers in the UK, USA, Canada, and Australia may also choose the $32 expedited flat-rate shipping for faster delivery.
3. International Shipping
We ship worldwide. For countries outside the UK, USA, Canada, and Australia, the $32 flat-rate expedited shipping will apply.
Delivery times may vary based on your location and customs processing.
4. Customs Duties, Taxes, and Import Fees
Please note:
Product prices do not include customs duties, VAT, or other import taxes.
Buyers are responsible for any applicable charges imposed by their country’s customs office.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your shipment on the carrier’s website.
If you haven’t received a tracking number within 3 business days of placing your order, please contact us at: [email protected]
6. Peak Season Notice
During high-demand periods such as:
Halloween
Christmas
New Year
Major sales events
Processing and shipping times may be extended due to increased order volumes.
To avoid delays, we recommend placing orders at least 20 days in advance during peak seasons.
7. Shipping Disclaimer
While we strive to meet all delivery timelines, please understand that delays may occasionally occur due to factors beyond our control, including but not limited to:
Weather conditions
Customs inspections
Carrier delays
National holidays and peak-season volume surges
Once your order has been dispatched, we are not liable for carrier delays, but we are always here to help.
If you experience any issues, please contact our customer support for assistance.
For any shipping-related questions, feel free to reach out to us at: [email protected]
Contact Us
If you have any questions, please contact us using our contact form.
USA Office
2261 County Road 12
Chatom, AL 36518
United States