Shipping Policy - Jackettreasures
USA-UK-CANADA FREE SHIPPING
Free Shipping:
Jackettreasures.com offers free shipping worldwide, on all orders, with no
minimum order sizes or special exceptions. We understand that quick delivery is
important to you, so we make every effort to process your order promptly.
Delivery
Timelines:
Regular size orders are made to order and are typically shipped within
5-10 business days. However, it can take up to 20 business days for your
item to be Delivered. We aim to minimize fulfillment time for custom orders as
well. After confirming details like measurements, we generally dispatch
made-to-measure orders within 10-12 working days.
After dispatch, shipping usually takes 3-5 business days for your items to be
delivered.
Worldwide
Delivery:
We accept and ship orders to all countries except for Russia, Brazil, Israel,
Iran, Iraq, India, and OFAC Sanctioned Countries.
Courier
Service:
To offer a premium courier service, all our shipments are carried out through
Express Deliveries, including DHL, FedEx, TNT, etc. We reserve the right to
choose the courier that ensures the most efficient delivery.
APO/PO
Box Addresses:
For safety and security reasons, we do not deliver to APO, FPO, or PO box
addresses.
Duty:
All orders are shipped on a Delivery Duty Unpaid (DDU) basis. Any additional
charges or duties are the buyer's responsibility. Please check with your
country's customs office to determine these costs prior to purchasing.
Complimentary
Items:
Orders exceeding 10 products do not automatically include complimentary items.
Exceptions may apply, subject to approval by our customer support representatives.
Other
Policies:
Once payment is received, you'll be notified via email for order confirmation.
After we ship your order and provide a tracking number, it becomes your
responsibility to follow up with the courier company. If the courier company
puts the order on hold or attempts delivery when you're not available, you need
to contact them directly. We recommend that you stay in touch with the courier
after receiving the tracking number. If the courier company makes multiple
unsuccessful delivery attempts, they might destroy the parcel, and in such
cases, we cannot be held responsible. If you have multiple orders shipping to
the same address, we may combine them into a single shipment at our discretion,
unless instructed otherwise. Once your order is dispatched, rescheduling
delivery to a different address is not possible. You'll need to contact the
respective courier company for further actions or solutions.
Feel free to contact us in case of any query related to Return OR Refund, Exchange Etc.